Published date: 30 October 2019

This notice was replaced on 30 October 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 30 October 2019, last edited 30 October 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Financial transaction processing and clearing-house services - 66172000

Location of contract

East Midlands

Value of contract

£0

Procurement reference

LEICSCC001-DN443614-55545838

Published date

30 October 2019

Closing date

22 November 2019

Contract start date

11 March 2020

Contract end date

11 March 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Council is seeking the best value supplier to provide accounts receivable support services as specified in Schedule 2. The Service is expected to commence on 4th January 2020 and is required to deliver benefits over the contract period during which time the Council will continue to review the Service and evaluate options for delivery of accounts receivable across the wider service areas and partners.
As part of an ongoing transformation programme the Council continues to seek ways to develop and improve services and deliver both cash and non-cash savings. Over the last four years much has been done to streamline and improve the accounts receivable services for both the Council and for the shared services areas. The result has been to improve operations and end to end procedures and ensure that the collection of Adult Social Care and other Council sundry debt is robust. The Service does not include what is commonly referred to as bailiff services. Our aim is to provide the following benefits:
- Maximise income due to the Council by ensuring debts are paid
- Improve our service user experience by providing more choice and control to them
- Reflect the latest Care Act legislation
- Contribute to the Council's Medium -Term Financial strategy
- Increase productivity, deliver cash and efficiency savings
- Minimise write offs
- Reduce debts going to query and legal
- Provide sustainability to tackle an inevitable increase in service user debt through changes in demographics and legislation


About the buyer

Contact name

Krishna Radia

Address

County Hall
Leicester Road, Glenfield
Leicester
LE3 8RA
England

Telephone

+44 1163052043

Email

Krishna.Radia@leics.gov.uk

Website

http://www.leicestershire.gov.uk