Published date: 28 November 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Telecommunication consultancy services - 71316000
Location of contract
London
Value of contract
£1,092,950.75
Procurement reference
BIP739649870
Published date
28 November 2022
Closing date
3 November 2022
Closing time
12am
Contract start date
9 January 2023
Contract end date
8 September 2023
Contract type
Service contract
Procedure type
Not specified
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The supplier will be required to fully deliver the following key high-level requirements:
•Contact Centre Users will be migrated to Service Cloud Voice from Lightning
•All current processes will continue to function with no degradation
•There will be no negative impact to any internal, external, upstream or downstream systems / processes
•Pilot to be built, productionised, and rolled out to users if successful
More information
Links
-
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=739649870
- Tender notice
- Please follow this link to view the notice.
Additional text
-
Awarded via G-Cloud
Award information
Awarded date
3 November 2022
Contract start date
9 January 2023
Contract end date
8 September 2023
Total value of contract
£1,092,950.75
This contract was awarded to 1 supplier.
Softcat Plc
Address
Solar House
Thames Industrial Estate
Fieldhouse Lane
Marlow
SL7 1LWReference
None
Supplier is SME?
No
About the buyer
Contact name
Procurement
Address
12 Endeavour Square
London
E20 1JN
UK
Telephone
02070661000
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Closing: 3 November 2022, 12am