Published date: 30 August 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Supply services of personnel including temporary staff - 79620000
Location of contract
West Midlands
Value of contract
£54,144
Procurement reference
PROC.04.0213
Published date
30 August 2023
Closing date
7 July 2023
Closing time
5pm
Contract start date
14 August 2023
Contract end date
13 February 2024
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Awarded using ESPO Strategic HR Services Framework Agreement (reference 3S-22, Lot 1f IT, Digital, Media & Marketing.
An IT Engineer with experience in AutoPilot, SCCM, Windows 10 deployment, and device management to join our dynamic IT team for up to a 6-month period to support a period of increased business activity. As an IT Engineer, you will play a crucial role in ensuring smooth and efficient deployment and management of laptops across Ofwat. Your primary focus will be on leveraging AutoPilot and Windows 10 to streamline the deployment process and provide excellent user experiences. There will also be a need to support the End User devices using SCCM.
Key deliverables:
• Ensure necessary improvements to, and troubleshooting of, our Microsoft InTune/Endpoint Manager solution, to ensure the successful deployment of Windows Surface devices to the Ofwat end users.
• Manage the end-to-end deployment of laptops using AutoPilot and SCCM, ensuring a seamless user onboarding experience.
• Maintain standardised images, configurations, and software packages for Windows 10 laptops.
• Maintain processes for deploying software updates, patches, and security enhancements.
• Troubleshoot and resolve deployment issues, including hardware and software compatibility, driver conflicts, and system configuration problems - up to a second line support level.
• Monitor and manage laptop inventory, ensuring accurate asset tracking.
• Provide technical support and guidance to end-users regarding laptop setup, configuration, and troubleshooting.
• Conduct regular system audits to identify vulnerabilities, security risks, and areas for improvement.
• Stay up-to-date with industry trends and emerging technologies related to laptop deployment and management.
• Hands-on support of Ofwat's users as we deploy devices to new users and support existing users with a move to AutoPilot managed devices.
• Support the rollout of additional equipment and services to ensure a smooth induction and transition for Ofwat employees. This may include 'working from home' kits and other end user devices, such as phones.
Award information
Awarded date
19 July 2023
Contract start date
14 August 2023
Contract end date
13 February 2024
Total value of contract
£54,144
This contract was awarded to 1 supplier.
Morgan Hunt UK Limited
Address
12 Appold Street
London
EC2A 2AWReference
Companies House number: 04349535
Value of contract
£54,144
Supplier is SME?
No
Supplier is VCSE?
No
Additional details
-
Awarded value excludes VAT
About the buyer
Contact name
Lena Cluxton
Address
7 Hill Street
BIRMINGHAM
B5 4UA
England
Telephone
0121 644 7534
Website
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Closing: 7 July 2023, 5pm
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