Published date: 24 January 2017
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT software package - 48517000
Location of contract
Yorkshire and the Humber
Value of contract
£758,418
Procurement reference
12814
Published date
24 January 2017
Closing date
30 September 2016
Contract start date
23 January 2017
Contract end date
22 January 2020
Contract type
Service contract
Procedure type
Not specified
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Accent Corporate Service Limited had a requirement for Omni Channel Contact Centre and Unified communication solution to replace the existing telephony platform based on a 3 + 1 + 1 year contract duration. The contract also covers non mobile lines and minutes arrangements. This was procured through a general further competition on Crown Commercial Framework contract RM1045 Lot 3, 4 & 10. In accordance with the guidance given for use of the framework all suppliers awarded Lot 3, 4 & 10 were invited to submit an offer. Offers were evaluated in accordance with published evaluation criteria. All bidders were advised of Accent Corporate Services Limited award intentions and following a 10 day standstill period a contract was awarded to Freedom Communications (UK) Ltd.
Award information
Awarded date
23 January 2017
Contract start date
24 January 2017
Contract end date
22 January 2020
Total value of contract
£758,418
This contract was awarded to 1 supplier.
Freedom Communications (UK) Ltd
Address
Olds Approach, Tolpits Lane, Watford, Hertfordhire, WD18 9RX
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
Charlestown House, Acorn Park Industrial Estate, Charlestown
Shipley
BD17 7SW
England
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Closing: 30 September 2016
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