Published date: 24 January 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 September 2016

Contract summary

Industry

  • IT software package - 48517000

Location of contract

Yorkshire and the Humber

Value of contract

£758,418

Procurement reference

12814

Published date

24 January 2017

Closing date

30 September 2016

Contract start date

23 January 2017

Contract end date

22 January 2020

Contract type

Service contract

Procedure type

Not specified

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Accent Corporate Service Limited had a requirement for Omni Channel Contact Centre and Unified communication solution to replace the existing telephony platform based on a 3 + 1 + 1 year contract duration. The contract also covers non mobile lines and minutes arrangements. This was procured through a general further competition on Crown Commercial Framework contract RM1045 Lot 3, 4 & 10. In accordance with the guidance given for use of the framework all suppliers awarded Lot 3, 4 & 10 were invited to submit an offer. Offers were evaluated in accordance with published evaluation criteria. All bidders were advised of Accent Corporate Services Limited award intentions and following a 10 day standstill period a contract was awarded to Freedom Communications (UK) Ltd.


Award information

Awarded date

23 January 2017

Contract start date

24 January 2017

Contract end date

22 January 2020

Total value of contract

£758,418

This contract was awarded to 1 supplier.

Freedom Communications (UK) Ltd

Address

Olds Approach, Tolpits Lane, Watford, Hertfordhire, WD18 9RX

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Charlestown House, Acorn Park Industrial Estate, Charlestown
Shipley
BD17 7SW
England

Email

procurement@accentgroup.org