Published date: 31 July 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 August 2019

Contract summary

Industry

  • Guidance and counselling services - 85312300

Location of contract

Any region

Value of contract

£100,000 to £500,000

Procurement reference

BIP413924519

Published date

31 July 2019

Closing date

29 August 2019

Contract start date

25 September 2019

Contract end date

24 September 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The FCA is seeking to identify a EAPA registered provider, for a period of three years, with an option to extend for a further year, to provide high quality and competitively priced EAP services.

This will include:

- 24/7/365 confidential telephone support;
- Legal information services;
- Debt management services;
- Triage and clinical assessment of needs (inclusive of a risk assessment);
- Computerised Cognitive Behaviour Therapy (cCBT);
- Access to limited support for dependants within HMRC guidelines;
- Short-term solution focused structured face to face, on¬line and telephonic counselling (session model varies de¬pending on providers and client requirements);
- Case management protocols;
- Management information reporting;
- Management consultancy and support;
- Marketing and promotional materials;
- Crisis support;
- Technological resources such as an online portal website or mobile application; and
- Access to training (emotional wellbeing, trauma and crisis management).

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Kevin McMahon

Address

12 Endeavour Square
London
E20 1JN
UK

Telephone

02070664634

Email

FPSProcurement@fca.org.uk