Published date: 29 October 2020

This notice was replaced on 29 March 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 March 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£35,000

Procurement reference

KENTPS001-DN507304-16093391

Published date

29 October 2020

Closing date

26 November 2020

Closing time

2pm

Contract start date

4 January 2021

Contract end date

31 December 2025

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

KCS receives customer orders via a number of different channels and 25%-30% of those customer orders are received via email. These email orders are received in a number of different formats that include genuine and scanned PDFs, MS Excel, MS Word and within the body of text of the email.

KCS is seeking to automate customer orders received via email in order to reduce administration and provide a more robust service to its customers.


More information

Links

Additional text

To gain access and complete the necessary documents please follow the instruction below

Visit - WWW.Kentbusinessportal.org.uk
Select - Opportunities
Select Organisation - Commercial Services
Select the opportunity appropriate to you from the list provided
Express interest - you may need to register first
Once successful expression is completed you can access and complete the requirements in two ways
1 - when you register you will receive a successful registration email, this also contains an link taking you direct to the opportunity
2 - when you log in to proactis go to my activities, select commercial services and you will be presented with the opportunity.
Following the instruction from herein


About the buyer

Contact name

Ian Day

Address

Head Office, 1 Abbey Wood Group
Kings Hill
West Malling
ME19 4YT
United Kingdom

Telephone

+44 1622236697

Email

ian.day@csltd.org.uk

Website

http://www.procurementservicesgroup.org.uk