Published date: 23 December 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 November 2021, 12pm

Contract summary

Industry

  • Health services - 85100000

  • Community health services - 85323000

Location of contract

South West

Value of contract

£394,008 to £788,016

Procurement reference

20211223123054-48712

Published date

23 December 2021

Closing date

11 November 2021

Closing time

12pm

Contract start date

1 March 2022

Contract end date

29 February 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS Kernow Clinical Commissioning Group are looking to commission the following:

Effectively manage, support, coordinate, and signpost high intensity users (HIU) of the South Western Ambulance Service NHS Foundation Trust (SWASFT), the integrated urgent care service (IUCS), Royal Cornwall Hospitals NHS Trust and University Hospitals Plymouth NHS Trust, frequent emergency department attenders and admissions within the NHS Kernow Clinical Commissioning Group (NHS Kernow) footprint.

Establish, utilise, and coordinate multi-agency and existing professional services to reduce 999 frequent callers, in line with the demand management modelling and trajectory as set out in the HIU workstream. This will be achieved through integration and co-ordination with community and acute trusts, through participation in multi-disciplinary teams and cross organisational working with the voluntary and community sector as appropriate.

Demonstrate an increased capacity and productivity in workload on unscheduled care services and the wider health economy resulting from fewer 999 calls (which otherwise would have attended emergency department and resulted in an admission).

Safely manage and coordinate the vulnerable and demanding nature of the user group using multi-agency support and the volunteer sector.

Provide fertile commissioning intelligence across all providers and, in doing so, lower the stigma associated with HIUs.

Coordinate a replicable service which can be integrated and managed over the long term across other providers.


More information

Links


Award information

Awarded date

20 December 2021

Contract start date

1 March 2022

Contract end date

29 February 2024

Total value of contract

£394,008

This contract was awarded to 1 supplier.

Volunteer Cornwall

Address

Acorn House, Heron Way, Newham, Truro, TR1 2XN

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Room 210, 39 Penwinnick Road
St Austell
PL25 5DR
ENG

Email

KCCG.Contracts@nhs.net

Website

https://www.kernowccg.nhs.uk/