Published date: 23 December 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Health services - 85100000
Community health services - 85323000
Location of contract
South West
Value of contract
£394,008 to £788,016
Procurement reference
20211223123054-48712
Published date
23 December 2021
Closing date
11 November 2021
Closing time
12pm
Contract start date
1 March 2022
Contract end date
29 February 2024
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
NHS Kernow Clinical Commissioning Group are looking to commission the following:
Effectively manage, support, coordinate, and signpost high intensity users (HIU) of the South Western Ambulance Service NHS Foundation Trust (SWASFT), the integrated urgent care service (IUCS), Royal Cornwall Hospitals NHS Trust and University Hospitals Plymouth NHS Trust, frequent emergency department attenders and admissions within the NHS Kernow Clinical Commissioning Group (NHS Kernow) footprint.
Establish, utilise, and coordinate multi-agency and existing professional services to reduce 999 frequent callers, in line with the demand management modelling and trajectory as set out in the HIU workstream. This will be achieved through integration and co-ordination with community and acute trusts, through participation in multi-disciplinary teams and cross organisational working with the voluntary and community sector as appropriate.
Demonstrate an increased capacity and productivity in workload on unscheduled care services and the wider health economy resulting from fewer 999 calls (which otherwise would have attended emergency department and resulted in an admission).
Safely manage and coordinate the vulnerable and demanding nature of the user group using multi-agency support and the volunteer sector.
Provide fertile commissioning intelligence across all providers and, in doing so, lower the stigma associated with HIUs.
Coordinate a replicable service which can be integrated and managed over the long term across other providers.
Award information
Awarded date
20 December 2021
Contract start date
1 March 2022
Contract end date
29 February 2024
Total value of contract
£394,008
This contract was awarded to 1 supplier.
Volunteer Cornwall
Address
Acorn House, Heron Way, Newham, Truro, TR1 2XN
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
Room 210, 39 Penwinnick Road
St Austell
PL25 5DR
ENG
Website
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Closing: 11 November 2021, 12pm