Published date: 11 March 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 November 2019

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

East of England

Value of contract

£1,000,000

Procurement reference

LGSS001-DN429131-96164363

Published date

11 March 2020

Closing date

4 November 2019

Contract start date

1 January 2020

Contract end date

31 December 2027

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Norwich City Council is looking to procure a Tenancy and Estate Management System to manage all aspects of housing management, adhering to relevant legislation and supporting council policies and strategies. The solution should include tenancy management, estate management, rent and charges management, managing homelessness, private and public sector leasing. The Council needs a system to drive a number of corporate goals: • Maintain and improve the condition of existing housing • Improve the use and management of our existing housing stock • Improve our neighbourhoods • Provide a one-stop shop of 'end-to-end' housing services. The system is required to support the overall aim of moving from an enforcement driven tenancy management model by adopting a new approach to tenancy management based on a 'healthy tenancy' outcome, driven by an agreed model of support and self-management, underpinned by an integrated data management system. A major driver for replacing the existing Capita Housing Management (Academy) system is that the supplier has confirmed this will be officially de-supported at the end of August 2020. The Council's aim is to have the replacement fully implemented and working as a like-for-like replacement by 1st July 2020. The successful supplier will be expected to demonstrate that they can achieve this target. The Council accepts that those functions not managed by the current system that could be delivered by the replacement, may be better to implement at a later date, subject to planning and agreement with the successful supplier. This is a further competition using the Crown Commercial Services framework RM3821 - Data and Application Solutions Lot 2b: Environmental & Planning.


Award information

Awarded date

18 December 2019

Contract start date

11 March 2020

Contract end date

10 March 2027

Total value of contract

£589,802

This contract was awarded to 1 supplier.

Northgate Public Services (UK) Limited

Address

Peoplebuilding 2, Peoplebuilding Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 4NW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Paul Gooch

Address

Norwich City Council
St Peters Street
Norwich
NR2 1NH
United Kingdom

Email

PaulGooch@norwich.gov.uk

Website

https://www.norwich.gov.uk