Published date: 8 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 November 2025, 12pm

Contract summary

Industry

  • Software support services - 72261000

Location of contract

B69 3DB

Value of contract

£0

Procurement reference

IT-230-9949-ICT1037 - AWARD

Published date

8 December 2025

Closing date

27 November 2025

Closing time

12pm

Contract start date

23 December 2025

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below. The current agreement is due to expire on the 22nd of December 2025.
To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027.

Please quote for:
Citrix Universal Hybrid Multi-Cloud x 1000 to cover period 23.12.2025 to 31.03.2027.

Key points to take into consideration when completing the tender response.
• It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full.

Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO]
Any proposals not utilising direct CITRIX support will be rejected.

Evaluation
100% price

Key dates for awareness

Tender published: 13.11.2025
Closing date for any clarification questions: 14:00hrs 20.11.2025
Closing date for tender: 12:00 hrs 27.11.2025
Evaluations of tenders: w/c 01.12.2025

Award information

Awarded date

8 December 2025

Contract start date

23 December 2025

Contract end date

31 March 2027

Total value of contract

£74,800

This contract was awarded to 1 supplier.

Specialist Computer Centres

Address

James House, Warwick Road, Tyseley, United Kingdom, B11 2LE

Reference

None

About the buyer

Contact name

Balbir Bhogal

Address

Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom

Telephone

0121 569 6000

Email

balbir_bhogal@sandwell.gov.uk