Published date: 31 August 2018

This notice was replaced on 20 September 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 20 September 2018, last edited 20 September 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

  • Other community, social and personal services - 98000000

Location of contract

East of England

Value of contract

£39,000 to £54,000

Procurement reference

CAMBDC001-DN362577-11814538

Published date

31 August 2018

Closing date

25 September 2018

Contract start date

11 November 2018

Contract end date

10 November 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The contract is for Independent Complaints Investigation services. The Contractor would be responsible for:
• investigating complaints of maladministration made against the Council by members of the public;
• compiling reports on any cases investigated; and
• where Maladministration is found, recommending appropriate remedial action.

About the buyer

Contact name

Adam Welch

Address

Cambridge City Council
Guildhall
Cambridge
CB2 3QJ
United Kingdom

Telephone

+44 1223458177

Email

adam.welch@cambridge.gov.uk