Published date: 11 July 2022

This notice was replaced on 11 July 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 11 July 2022, last edited 12 July 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

CM11QH

Value of contract

£220,000

Procurement reference

ECC001-DN615135-67738720

Published date

11 July 2022

Closing date

10 August 2022

Closing time

11:59pm

Contract start date

24 October 2022

Contract end date

23 October 2026

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

TravelEssex Bus Website

Essex County Council's (ECC) aim is to increase the number of people travelling by bus. Our research shows that the cognitive load required to switch from car to bus is high in Essex. This procurement is part of a wider project to improve access to information so bus and non-bus users can easily make sustainable choices, as outlined in ECC's Bus Strategy, the Bus Service Improvement Plan (BSIP) and Enhanced Partnership Scheme.

The website will be developed to provide seamless access to all bus information, journey planning tools, maps, bus stop information, school transport provision, English National Concessionary Travel Scheme (ENCTS) passes and ticket information. It will provide residents with a choice over private forms of transport, such as car. For current bus users it would show the latest changes to their services. For a new resident, or someone who has no knowledge of bus services in Essex, this website will provide one site for them to self-serve for information.

The website will also have a secure area which will improve how Education Transport, Adult Social Care Transport, Children Social Care Transport and Local Bus information is shared between ECC and bus and taxi operators. Transport Contractors will be able to self-service information relevant only to them. This approach will improve security, improve communication between operational teams and Contractors, and reduce officer time spent sending information manually.

The successful Contractors will be asked to work with stakeholders to develop a bus webpage which provides seamless access to all bus information, journey planning tools, maps, bus stop information, school transport provision, English Nation Concessionary Travel Scheme passes and ticket information. It should act as a front end, bringing together data which is stored across different physical locations/servers across Essex's diverse make-up of Operators and Central/Local government sites.

The Portal will also need to work across multiple platforms, including mobile, desktop and tablet. It should be compliant with accessibility requirements for public sector bodies and should be developed in line with the government service standard.


About the buyer

Contact name

Georgia Micallef

Address

County Hall
Market Road
Chelmsford
CM1 1QH
England

Telephone

+44 333031901

Email

georgia.micallef@essex.gov.uk

Website

https://www.essex.gov.uk/