Published date: 17 May 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 March 2017

Contract summary

Industry

  • Telecommunications system - 32524000

Location of contract

North East

Value of contract

£40,000

Procurement reference

19673

Published date

17 May 2017

Closing date

30 March 2017

Contract start date

1 April 2017

Contract end date

31 March 2018

Contract type

Service contract

Procedure type

Award of contract without prior publication of a contract notice

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Award Notice -
Jontek Annual Maintenance Agreement for the Answerlink system.
The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling. To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.


Award information

Awarded date

31 March 2017

Contract start date

1 April 2017

Contract end date

31 March 2018

Total value of contract

£19,068

This contract was awarded to 1 supplier.

Jontek Ltd

Address

No 1 Lakeside
Cheadle Royal Business Park
Cheadle
SK8 3GW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Christine Bordoli

Address

Quadrant The Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY
England

Email

christine.bordoli@northtyneside.gov.uk