Published date: 23 April 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 March 2018

Contract summary

Industry

  • Business and management consultancy and related services - 79400000

  • Business and management consultancy services - 79410000

  • General management consultancy services - 79411000

    • Human resources management consultancy services - 79414000

Location of contract

TQ4 7FG

Value of contract

£50,000 to £100,000

Procurement reference

20180423114500-45644

Published date

23 April 2018

Closing date

20 March 2018

Contract start date

10 April 2018

Contract end date

9 April 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Torbay Pharmaceuticals wishes to establish a single provider Contract for the provision of Cultural Change Programme. There is a culture within the business (stemming from the NHS command and control approach to management) which has created a culture of covering ones actions i.e. "if it is in the system then I can't be blamed". Although in reality at a local level within TP there isn't a blame culture at a senior level. The business employs 170 people many of whom have been in the business in excess of 15 years. Behaviour and current approach are firmly embedded within the organisation. There is across the business a reluctance to make decisions (even the most basic ones).This may stem from a previous regime where most decisions no matter how small ended up at the top and often decisions that were made were over turned. There isn't a culture of challenging or feedback especially around how we do things in order to achieve continuous improvement. Across the business colleague accept the way we do things and don't seem able to raise suggestions for improvement/change. At a Executive Level over the last 10 months the business has appointed a new - Managing Director - Finance Director - Commercial and Strategy Director - The acting interim MD has moved to the post of Technical Services Director The team recognise the challenges the business faces and are all supportive of the change programme. TP are looking to achieve the following outputs from a cultural change programme that centres on - Becoming a learning and development organisation - Changing our approach to how we quality and how the QMS system is managed and used on a daily basis. - Creating an open environment where there is healthy challenge at all levels and across the organisation. - Creating an environment where colleagues feel able to make decisions without consequences. Delivery of a programme to embed the new ways of working across the entire business so that it becomes BAU. • Cultural chang

More information

Links

Award information

Awarded date

10 April 2018

Contract start date

1 May 2018

Contract end date

30 April 2019

Total value of contract

£97,000

This contract was awarded to 1 supplier.

ICE Creates Limited

Address

Clear view
2-3 Abbots Quay
Monks Ferry
Wirral
CH41 5LH

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Louise Rowe

Address

Acute Trusts
Paighton
TQ4 7FG
ENG

Telephone

+44 1803660069

Email

louise.rowe3@nhs.net