Published date: 18 April 2024
This notice was replaced on 18 April 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 18 April 2024, last edited 18 April 2024)
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Contract summary
Industry
Helpdesk and support services - 72253000
Location of contract
SW1A 0AA
Value of contract
£240,000 to £480,000
Procurement reference
CF-0001000DWS000000R8r72AC
Published date
18 April 2024
Closing date
20 May 2024
Closing time
12pm
Contract start date
1 October 2024
Contract end date
30 September 2026
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
ICGS Helpline Support Services.
The Authority are seeking a single supplier to provide telephone and email telephone support services to investigate complaints of bullying, harassment, and sexual misconduct.
Please contact pcd@parliament.uk for a copy of the Non-Disclosure Agreement, which must be completed and returned, prior to the ITT documents being released.
Interested parties must register on the Atamis portal: https://atamis-ukparliament.my.site.com/s/Welcome
For full details of this opportunity please see: https://www.find-tender.service.gov.uk/Notice/011834-2024
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
PCD
Address
Houses of Parliament
London
SW1A 0AA
GB
Telephone
+442072198592
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