Published date: 24 November 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research services - 73110000
Location of contract
United Kingdom
Value of contract
£135,000
Procurement reference
CW104055
Published date
24 November 2025
Closing date
27 November 2025
Closing time
5pm
Contract start date
28 November 2025
Contract end date
28 November 2028
Contract type
Service contract
Procedure type
Other: Direct Award
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Customer Immersion Programme within CPD has responsibility for planning and driving forward customer understanding. Immersion being seen as integral to the HMRC design process. CPD SLT are championing all teams to utilise the insight immersion can bring. We aim to build on the expansion of the immersion programme a senior levels including DDS and DGS. Customer Immersion has been identified as an essential part of the initial approach to building capability, empathy and understanding in our staff.
Award information
Awarded date
28 November 2025
Contract start date
28 November 2025
Contract end date
28 November 2028
Total value of contract
£135,000
This contract was awarded to 1 supplier.
DISCOVERY RESEARCH LIMITED
Address
25 Gloucester Place W1U 8HT
Reference
Companies House number: 3068609
Value of contract
£135,000
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Husain Akubat
Address
100 PARLIAMENT STREET
LONDON
SS991AA
England
Telephone
03000 578308
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Closing: 27 November 2025, 5pm
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