Published date: 7 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 November 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

FY67PU

Value of contract

£200,000

Procurement reference

021

Published date

7 January 2026

Closing date

3 November 2025

Closing time

12pm

Contract start date

6 December 2025

Contract end date

6 December 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Call off through a framework agreement for the council's customer experience management system. Contract term is for three years with an optional one year extension.

Award information

Awarded date

17 November 2025

Contract start date

6 December 2025

Contract end date

6 December 2029

Total value of contract

£268,978

This contract was awarded to 1 supplier.

Jadu Creative Limited

Address

Jadu Starbase, Dock 2204, 75 Exploration Drive, Leicester, Leicestershire, LE4 5NU

Reference

Companies House number: 08538777

Value of contract

£268,978

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Ben McCabe

Address

Wyre Civic Centre
POULTON-LE-FYLDE
FY67PU
England

Telephone

01253 887313 ext 7313

Email

ben.mccabe@wyre.gov.uk