Accelerating Service Blueprints and Service Design

Contract summary

Industry

• IT services: consulting, software development, Internet and support - 72000000

• Hardware consultancy services - 72100000

• Hardware selection consultancy services - 72110000

Show additional CPV codes for this notice

• Hardware disaster-recovery consultancy services - 72120000

• Computer-site planning consultancy services - 72130000

• Computer hardware acceptance testing consultancy services - 72140000

• Computer audit consultancy and hardware consultancy services - 72150000

• Software programming and consultancy services - 72200000

• Programming services of packaged software products - 72210000

• Programming services of systems and user software - 72211000

• Programming services of application software - 72212000

• Industry specific software development services - 72212100

• Point of sale (POS) software development services - 72212110

• Flight control software development services - 72212120

• Air traffic control software development services - 72212121

• Aviation ground support and test software development services - 72212130

• Aviation ground support software development services - 72212131

• Aviation test software development services - 72212132

• Railway traffic control software development services - 72212140

• Industrial control software development services - 72212150

• Library software development services - 72212160

• Compliance software development services - 72212170

• Medical software development services - 72212180

• Educational software development services - 72212190

• Networking, Internet and intranet software development services - 72212200

• Networking software development services - 72212210

• Platform interconnectivity software development services - 72212211

• Optical jukebox server software development services - 72212212

• Operating system enhancement software development services - 72212213

• Network operating system software development services - 72212214

• Networking developers software development services - 72212215

• Network connectivity terminal emulation software development services - 72212216

• Transaction-processing software development services - 72212217

• License management software development services - 72212218

• Miscellaneous networking software development services - 72212219

• Internet and intranet software development services - 72212220

• Internet browsing software development services - 72212221

• Web server software development services - 72212222

• Electronic mail software development services - 72212223

• Web page editing software development services - 72212224

• Document creation, drawing, imaging, scheduling and productivity software development services - 72212300

• Document creation software development services - 72212310

• Document management software development services - 72212311

• Electronic publishing software development services - 72212312

• Optical-character-recognition (OCR) software development services - 72212313

• Voice recognition software development services - 72212314

• Desktop-publishing software development services - 72212315

• Presentation software development services - 72212316

• Word-processing software development services - 72212317

• Scanner software development services - 72212318

• Drawing and imaging software development services - 72212320

• Computer-aided design (CAD) software development services - 72212321

• Graphics software development services - 72212322

• Computer-aided manufacturing (CAM) software development services - 72212323

• Charting software development services - 72212324

• Form making software development services - 72212325

• Mapping software development services - 72212326

• Drawing and painting software development services - 72212327

• Image-processing software development services - 72212328

• Scheduling and productivity software development services - 72212330

• Project management software development services - 72212331

• Scheduling software development services - 72212332

• Contact management software development services - 72212333

• Business transaction and personal business software development services - 72212400

• Investment management and tax preparation software development services - 72212410

• Investment management software development services - 72212411

• Tax preparation software development services - 72212412

• Facilities management software development services and software development services suite - 72212420

• Facilities management software development services - 72212421

• Software development services suites - 72212422

• Inventory management software development services - 72212430

• Financial analysis and accounting software development services - 72212440

• Financial analysis software development services - 72212441

• Financial systems software development services - 72212442

• Accounting software development services - 72212443

• Customer Relation Management software development services - 72212445

• Time accounting or human resources software development services - 72212450

• Enterprise resource planning software development services - 72212451

• Analytical, scientific, mathematical or forecasting software development services - 72212460

• Analytical or scientific software development services - 72212461

• Mathematical or forecasting software development services - 72212462

• Statistical software development services - 72212463

• Auction software development services - 72212470

• Sales, marketing and business intelligence software development services - 72212480

• Sales or marketing software development services - 72212481

• Business intelligence software development services - 72212482

• Procurement software development services - 72212490

• Communication and multimedia software development services - 72212500

• Communication software development services - 72212510

• Desktop communications software development services - 72212511

• Interactive voice response software development services - 72212512

• Modem software development services - 72212513

• Remote access software development services - 72212514

• Video conferencing software development services - 72212515

• Exchange software development services - 72212516

• IT software development services - 72212517

• Emulation software development services - 72212518

• Memory-management software development services - 72212519

• Multimedia software development services - 72212520

• Music or sound editing software development services - 72212521

• Virtual keyboard software development services - 72212522

• Database and operating software development services - 72212600

• Database software development services - 72212610

• Mainframe operating system software development services - 72212620

• Minicomputer operating system software development services - 72212630

• Microcomputer operating system software development services - 72212640

• Personal computer (PC) operating system software development services - 72212650

• Clustering software development services - 72212660

• Real time operating system software development services - 72212670

• Software development services utilities - 72212700

• Backup or recovery software development services - 72212710

• Bar coding software development services - 72212720

• Security software development services - 72212730

• File security software development services - 72212731

• Data security software development services - 72212732

• Foreign language translation software development services - 72212740

• Storage media loading software development services - 72212750

• Virus protection software development services - 72212760

• Anti-virus software development services - 72212761

• General, compression and print utility software development services - 72212770

• General utility software development services - 72212771

• Print utility software development services - 72212772

• System, storage and content management software development services - 72212780

• System management software development services - 72212781

• Storage management software development services - 72212782

• Content management software development services - 72212783

• Version checker software development services - 72212790

• Miscellaneous software development services and computer systems - 72212900

• Computer game software development services, family titles and screen savers - 72212910

• Computer game software development services - 72212911

• Office automation software development services - 72212920

• Training and entertainment software development services - 72212930

• Training software development services - 72212931

• Entertainment software development services - 72212932

• Pattern design and calendar software development services - 72212940

• Pattern design software development services - 72212941

• Calendar software development services - 72212942

• Drivers and system software development services - 72212960

• Print shop software development services - 72212970

• Address book making software development services - 72212971

• Label making software development services - 72212972

• Programming languages and tools development services - 72212980

• Compiling software development services - 72212981

• Configuration management software development services - 72212982

• Development software development services - 72212983

• Program testing software development services - 72212984

• Debugging software development services - 72212985

• Spreadsheets and enhancement software development services - 72212990

• Spreadsheet software development services - 72212991

• Systems and technical consultancy services - 72220000

• Business analysis consultancy services - 72221000

• Information systems or technology strategic review and planning services - 72222000

• Information systems or technology strategic review services - 72222100

• Information systems or technology planning services - 72222200

• Information technology services - 72222300

• Information technology requirements review services - 72223000

• Project management consultancy services - 72224000

• System implementation planning services - 72224100

• System quality assurance planning services - 72224200

• System quality assurance assessment and review services - 72225000

• System software acceptance testing consultancy services - 72226000

• Software integration consultancy services - 72227000

• Hardware integration consultancy services - 72228000

• Custom software development services - 72230000

• Development of software for military applications - 72231000

• Development of transaction processing and custom software - 72232000

• Systems analysis and programming services - 72240000

• Critical design target specification services - 72241000

• Design-modelling services - 72242000

• Programming services - 72243000

• Prototyping services - 72244000

• Contract systems analysis and programming services - 72245000

• Systems consultancy services - 72246000

• System and support services - 72250000

• Disaster recovery services - 72251000

• Computer archiving services - 72252000

• Helpdesk and support services - 72253000

• Helpdesk services - 72253100

• Systems support services - 72253200

• Software testing - 72254000

• Systems testing services - 72254100

• Software-related services - 72260000

• Software support services - 72261000

• Software development services - 72262000

• Software implementation services - 72263000

• Software reproduction services - 72264000

• Software configuration services - 72265000

• Software consultancy services - 72266000

• Software maintenance and repair services - 72267000

• Maintenance of information technology software - 72267100

• Repair of information technology software - 72267200

• Software supply services - 72268000

• Data services - 72300000

• Data-processing services - 72310000

• Computer tabulation services - 72311000

• Data conversion services - 72311100

• Batch processing services - 72311200

• Computer time-sharing services - 72311300

• Data entry services - 72312000

• Data preparation services - 72312100

• Optical character recognition services - 72312200

• Data capture services - 72313000

• Data collection and collation services - 72314000

• Data network management and support services - 72315000

• Data network support services - 72315100

• Data network management services - 72315200

• Data analysis services - 72316000

• Data storage services - 72317000

• Data transmission services - 72318000

• Data supply services - 72319000

• Database services - 72320000

• Added-value database services - 72321000

• Data management services - 72322000

• Content or data standardization and classification services - 72330000

• Internet services - 72400000

• Provider services - 72410000

• Internet service providers ISP - 72411000

• Electronic mail service provider - 72412000

• World wide web (www) site design services - 72413000

• Web search engine providers - 72414000

• World wide web (www) site operation host services - 72415000

• Application service providers - 72416000

• Internet domain names - 72417000

• Internet development services - 72420000

• Internet or intranet client application development services - 72421000

• Internet or intranet server application development services - 72422000

• Computer-related services - 72500000

• Computer-related management services - 72510000

• Network management software services - 72511000

• Document management services - 72512000

• Office automation services - 72513000

• Computer facilities management services - 72514000

• Facilities management services involving computer operation - 72514100

• Facilities management services for computer systems development - 72514200

• Facilities management services for computer systems maintenance - 72514300

• Computer upgrade services - 72540000

• Computer expansion services - 72541000

• Memory expansion services - 72541100

• Computer-related professional services - 72590000

• Development of service level agreements - 72591000

• Computer support and consultancy services - 72600000

• Computer support services - 72610000

• Technical computer support services - 72611000

• Computer network services - 72700000

• Local area network services - 72710000

• Wide area network services - 72720000

• Computer audit and testing services - 72800000

• Computer audit services - 72810000

• Computer testing services - 72820000

• Computer back-up and catalogue conversion services - 72900000

• Computer back-up services - 72910000

• Computer catalogue conversion services - 72920000

Location of contract

SW1V 2QX

Value of contract

£226,950

Procurement reference

21-F-13-41

Published date

25 May 2022

Closing date

21 February 2022

Closing time

11:54am

Contract start date

25 April 2022

Contract end date

24 October 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Accelerating Service Blueprints and Service Design
Via the Digital Outcomes and Specialists 5 (RM1043.7) framework


NS&I requires support from an agency for 3-6 months to create a full suite of validated and robust Service Blueprints.

Throughout the contract, the supplier is expected to collaborate with the NS&I Service Designer (pending recruitment) to produce the blueprints.

At the end of the contract, we require a full set of blueprints to be delivered and all materials and knowledge to be handed over to NS&I.

This is required in order to assist NS&I in the next phase of its Digital Journey.

The supplier must be able to commence work by 21 March 2022.


***This tender is only open to those suppliers shortlisted following the initial opportunity published on the Digital Marketplace and specifically invited by NS&I***.

Please do not participate unless you have been shortlisted.

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More information

Links

• https://app.panacea-software.com/nsandi/
• Tender notice
• ⭐ Link to e-procurement portal

Additional text

Contract has been awarded via CCS Digital Outcomes framework.

Further details on the opportunity are available here: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/16587

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Award information

Awarded date

17 May 2022

Contract start date

25 April 2022

Contract end date

24 October 2022

Total value of contract

£238,297.50

This contract was awarded to 1 supplier.

Rainmaker Solutions

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About the buyer

Address

1 Drummond Gate
London
SW1V 2QX
England

Email

malcolm.edwards@nsandi.com