Published date: 23 March 2018
Closed early engagement
Contract summary
Industry
Reception services - 79992000
Facilities management services - 79993100
Library management services - 79995000
Library services - 92511000
Location of contract
South West
Procurement reference
SG/UoP/OutofHours_Concierge/018
Published date
23 March 2018
Closing date
1 May 2018
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Description: Library and Digital Support provide a 24/7/365 service. Outside of core service hours (0800 - 2000), we wish to offer a Concierge Service. This service will cover 12 hours per day (2000 to 0800) for 52 weeks per year, and 24/7 during the University's Christmas closed week.
Concierges will demonstrate excellent customer service:
• Managing building access,
• Confidently handling directional enquiries,
• Supporting:
o learning spaces,
o printing,
o copying
o resource access
• Providing:
o media stock sales,
o binding and presentation equipment support
o effective and efficient fault reporting,
o security, health and safety and first aid incident escalation
The University of Plymouth would like to hear from Suppliers for early engagement ahead of a future opportunity to tender.
If you are interested in this future opportunity, please register with our electronic tendering portal:
https://in-tendhost.co.uk/plymouthuni and confirm your registration by emailing to: procurement@plymouth.ac.uk
About the buyer
Contact name
Stephen Gill
Address
Drake Circus
PLYMOUTH
PL48AA
England
Telephone
01752 582057
Website
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Closing date: 1 May 2018
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