Published date: 27 August 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 July 2020, 12pm

Contract summary

Industry

  • Repair and maintenance services of line telephony equipment - 50334100

Location of contract

West Midlands

Value of contract

£0

Procurement reference

WYCHAVON001-DN484030-60696073

Published date

27 August 2020

Closing date

27 July 2020

Closing time

12pm

Contract start date

10 August 2020

Contract end date

9 August 2022

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Wychavon District Council is inviting tenders in a Further Competition exercise . This invitation to tender is issued under CCS framework agreement RM3808 Lot 13 Contact Centre Services. The Council requires the successful provider to * Provide Support and maintenance for the existing Mitel telephone system * Review the existing telephone system and advise on how to improve resilience, efficiency and update/remove any areas of system no longer under support. *Provide expert advice on options for developing the telephony to meet the requirements of flexible and agile working. To allow staff working from all locations to be able to access telephony and be accessible by telephony wherever they are working. *Provide expert advice on options for integrating the Mitel telephony with Microsoft 365, particularly Microsoft Teams, to improve the communications available for all staff, whether office based, working flexibly, or working mobile. The successful bidder must as a minimum be a Mitel Gold Partner and a Microsoft Silver Partner.

Award information

Awarded date

7 August 2020

Contract start date

10 August 2020

Contract end date

9 August 2022

Total value of contract

£52,316

This contract was awarded to 1 supplier.

Opus Business Solutions

Address

London Court,
39 London Road,
Reigate,
Surrey,
RH2 9AQ,

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT
United Kingdom

Email

procurement@wychavon.gov.uk

Website

http://www.wychavon.gov.uk/