Published date: 5 July 2024

This notice was replaced on 30 October 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 30 October 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Translation services - 79530000

  • Interpretation services - 79540000

Location of contract

East Midlands

Value of contract

£532,800 to £888,000

Procurement reference

TD2120

Published date

5 July 2024

Closing date

12 August 2024

Closing time

10am

Contract start date

1 February 2025

Contract end date

31 January 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.

Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.

Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.

There are four Lots which are broken down as follows:

• Lot 1 - Face to Face Interpretation
• Lot 2 - Telephone Interpretation
• Lot 3 - Written Translation
• Lot 4 - Video/Online Interpreting


Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 12th August 2024.


Documents are available at www.eastmidstenders.org

Please search for TD2120 or DN725641.

Please note: we will only accept expressions of interest through the e-tendering system.


More information

Additional text

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 12th August 2024.


Documents are available at www.eastmidstenders.org

Please search for TD2120 or DN725641

Please note: we will only accept expressions of interest through the e-tendering system.


About the buyer

Contact name

Paul Hallsworth

Address

Corporation Street
Derby
DE1 2FS
England

Telephone

01332 640768

Email

procurement@derby.gov.uk