Published date: 1 March 2023

This notice was replaced on 1 March 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 1 March 2023)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Market research services - 79310000

Location of contract

SE1 9HA

Value of contract

£60,000

Procurement reference

tender_319646/1181367

Published date

1 March 2023

Closing date

11 November 2022

Closing time

12pm

Contract start date

20 January 2023

Contract end date

30 March 2023

Contract type

Service contract

Procedure type

Other: Under threshold - sub - OJEU competitive procurement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Ofcom is currently undertaking a programme of work exploring the future of television distribution and viewing, given an environment where viewing is increasingly moving away from traditional broadcast platforms and towards a combination of on demand and IP-delivered platforms and services. This change of viewing is impacting different viewers at different rates, depending on their viewing habits and levels of confidence with technology. There is a risk that some viewers are left behind as services become more difficult or complicated to access.

Ofcom has a requirement for research, analysis and design principle development to help understand the impact of TV interfaces on how consumers in vulnerable circumstances ('vulnerable consumers') find and watch TV services and to develop initial proposals for how interfaces could be designed in the future to address these concerns.

This work will explore the biggest barriers and difficulties vulnerable consumers are likely to have with TV interfaces and set out some principles for interface design that might address these barriers in the future. The work will be informed by existing understanding of user needs and good design principles and may be supplemented by additional primary research with audiences.

Award information

Awarded date

16 December 2022

Contract start date

20 January 2023

Contract end date

30 March 2023

Total value of contract

£60,000

This contract was awarded to 1 supplier.

Projects by IF Ltd

Address

PO Box 77787, London, United Kingdom SE5 5ND

Reference

Companies House number: 09802689

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Peter Wells

Address

Projects By IF Ltd, PO Box 77787
London
SE5 5ND
England

Telephone

07920272991

Email

peter@projectsbyif.com