Published date: 25 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 January 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

West Midlands

Value of contract

£75,000

Procurement reference

HEREFCC-DN519365-23319018

Published date

25 March 2021

Closing date

29 January 2021

Closing time

12pm

Contract start date

1 March 2021

Contract end date

29 February 2024

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Adult social care continues to face significant pressure on budgets set against increased demand for services. It is therefore essential to have robust and efficient systems to support key functions for the work in adult social care in order to deliver a responsive, cost effective service.

Technology is a key enabler to support the following:

- Scheduling of visits
- Scanning in and out of properties for resident and worker safety
- Charging clients for contact time (where appropriate)
- Evidencing service delivery
- Sharing real-time information between healthcare professionals.

Effective rostering of staff is essential to ensure the staff members providing support are deployed in the most effective and efficient manner. Electronic scheduling including real-time monitoring, route planning, alerts and schedule updates will enable unused capacity to be fully utilised and ensure that services are able to react immediately to change and to deliver value for money.

We are looking to procure a scheduling system for the council's Home First and Hillside services which is cost effective, delivers improvement, is of good quality and is 'user friendly'.

Award information

Awarded date

17 February 2021

Contract start date

1 March 2021

Contract end date

29 February 2024

Total value of contract

£0

This contract was awarded to 1 supplier.

CONTRACT NOT AWARDED

Address

CONTRACT NOT AWARDED

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Naomi O'Malley

Address

Council Offices
Plough Lane
Hereford
HR4 0LE
England

Telephone

+44 1432383073

Email

nomalley@herefordshire.gov.uk

Website

https://www.herefordshire.gov.uk