Published date: 29 October 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Customer satisfaction survey - 79342311
Location of contract
England, Wales
Value of contract
£36,550
Procurement reference
PROC.0028
Published date
29 October 2024
Closing date
15 August 2024
Closing time
12pm
Contract start date
16 August 2024
Contract end date
31 October 2024
Contract type
Service contract
Procedure type
Single tender action (below threshold)
A direct contract with a single supplier, without competition.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Over the coming months, the Department for Environment, Food and Rural Affairs (Defra) will be
launching a consultation on payments made under the Guaranteed Standards Scheme (GSS).
Water and wastewater customers are entitled to guaranteed minimum standards of services from
their water or sewerage company. When companies fail to meet these standards, they are
required to make a payment to affected customers, as specified by the GSS
This research will need to be completed by early October 2024, in order to inform Ofwat's
response to and recommendations for, Defra's consultation.
Award information
Awarded date
10 August 2024
Contract start date
16 August 2024
Contract end date
31 October 2024
Total value of contract
£36,550
This contract was awarded to 1 supplier.
Thinks Insight & Strategy
Address
Metherell Gard, Morval, Looe, United Kingdom, PL13
1PNReference
Companies House number: 07291125
Value of contract
£36,550
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Address
7 Hill Street
BIRMINGHAM
B54UA
England
Telephone
07584339198 ext 4444
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Closing: 15 August 2024, 12pm
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