Published date: 7 October 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Point of sale (POS) software package - 48110000
Inventory management software package - 48430000
Inventory management software development services - 72212430
Location of contract
SN2 2EH
Value of contract
£3,000,000 to £3,600,000
Procurement reference
IT-223-1899-P/REF EH 00001899
Published date
7 October 2022
Closing date
9 November 2022
Closing time
5pm
Contract start date
31 March 2023
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Competitive dialogue (above threshold)
Tenders are invited from pre-qualified suppliers after discussion of requirements and potential solutions.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
One or more Implementation and Support Partners are needed to assist English Heritage in its delivery of a new EPoS, Stock and Sales, and Ticketing Admissions solution and associated technologies using existing hardware where possible.
English Heritage is soon to complete a programme which will move much of the architecture onto the Microsoft Azure cloud platform. As part of the broader Technology Services strategy, we are focused on using Microsoft technologies where possible and are also nearing the completion of a Microsoft Dynamics Customer Relationship Management (CRM) solution which will be one of the key integrations with this solution. A potential solution might leverage the Microsoft Dynamics Power Platform and store its solution specific data within the Dataverse whilst leveraging existing Dataverse tables.
The proposed solution should offer integration through REpresentational State Transfer (REST) Application Programming Interfaces (APIs) to enable integration with our systems.
Ideally, we are looking for a single partner to deliver a solution that can provide all of the required capabilities, however, we will also consider a lead or split-vendor approach which delivers the Stock and Sales element with specific capabilities such as ticketing, being provided by different vendors with defined integration points between the systems and an appropriate contractual model.
More information
Links
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- https://in-tendhost.co.uk/english-heritage/aspx/Home
- Additional information on how to apply for this contract
Additional text
-
Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in orderto express interest and download documentation.
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Gary Dutton
Address
Firefly Avenue
Swindon
Wilts
SN2 2EH
United Kingdom
Telephone
07946 388915
Gary.Dutton@english-heritage.org.uk
Website
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Closing: 9 November 2022, 5pm