Published date: 7 October 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 November 2022, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Point of sale (POS) software package - 48110000

  • Inventory management software package - 48430000

    • Inventory management software development services - 72212430

Location of contract

SN2 2EH

Value of contract

£3,000,000 to £3,600,000

Procurement reference

IT-223-1899-P/REF EH 00001899

Published date

7 October 2022

Closing date

9 November 2022

Closing time

5pm

Contract start date

31 March 2023

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Competitive dialogue (above threshold)

Tenders are invited from pre-qualified suppliers after discussion of requirements and potential solutions.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

One or more Implementation and Support Partners are needed to assist English Heritage in its delivery of a new EPoS, Stock and Sales, and Ticketing Admissions solution and associated technologies using existing hardware where possible.

English Heritage is soon to complete a programme which will move much of the architecture onto the Microsoft Azure cloud platform. As part of the broader Technology Services strategy, we are focused on using Microsoft technologies where possible and are also nearing the completion of a Microsoft Dynamics Customer Relationship Management (CRM) solution which will be one of the key integrations with this solution. A potential solution might leverage the Microsoft Dynamics Power Platform and store its solution specific data within the Dataverse whilst leveraging existing Dataverse tables.

The proposed solution should offer integration through REpresentational State Transfer (REST) Application Programming Interfaces (APIs) to enable integration with our systems.
Ideally, we are looking for a single partner to deliver a solution that can provide all of the required capabilities, however, we will also consider a lead or split-vendor approach which delivers the Stock and Sales element with specific capabilities such as ticketing, being provided by different vendors with defined integration points between the systems and an appropriate contractual model.


More information

Links

Additional text

Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in orderto express interest and download documentation.

Is a Recurrent Procurement Type? : No


About the buyer

Contact name

Gary Dutton

Address

Firefly Avenue
Swindon
Wilts
SN2 2EH
United Kingdom

Telephone

07946 388915

Email

Gary.Dutton@english-heritage.org.uk

Website

https://in-tendhost.co.uk/english-heritage/aspx/Home