Published date: 11 April 2016

Awarded contract - This means that the contract has been awarded to a supplier.

Closing: 29 April 2016

Contract summary


  • Research services - 73110000

Location of contract

North West, Yorkshire and the Humber, London

Value of contract

£0 to £60,000

Procurement reference


Published date

11 April 2016

Closing date

29 April 2016

Contract start date

1 June 2016

Contract end date

31 May 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



DWP requires research to be undertaken, in a research laboratory environment, with recipients of the Carers Allowance and recipients of the Employment and Support Allowance (ESA).

In a typical lab situation DWP shall have one DWP researcher in a room with the participant and other DWP researchers (if appropriate) and invited observers behind a two way mirror evaluating what is happening. As well as viewing the interview they can also see the activity on the web screen via monitors in their room. The proceedings are currently recorded on MP4 for subsequent use when research findings are being reported. The participants cannot see the people in the viewing facility though they know they are there.

There needs to be flexibility to be able to undertake the research in the North West and Leeds and be able to recruit for participants to attend a Government Lab set up at Aviation House in London WC2B 6NH.

Please see attached document for full description.

More information


Additional text

Potential Providers must first be registered on the Crown Commercial Service e-Sourcing Suite.

If you have not yet registered on the eSourcing Suite, this can be done online at by following the link 'Register for CCS eSourcing'.

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage.

Full instructions for registration and use of the system can be found at

Once you have registered on the e-Sourcing Suite, you will need to express and interest for the Insert Title This is done by emailing
Your email must clearly state:

• The name of this procurement SO-17427 Provision of Research lab Facilities for DWP
• the name of the registered supplier; and
• the name and contact details for the registered individual sending
the email.

Crown Commercial Service will then process this email and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done.

The Invitation to Tender will be issued by close of play on Monday 11th April 2016 and therefore suppliers can register on the e-Sourcing Suite between the issue date of this Contracts Finder advert and the deadline date.

The deadline date for submission of proposals will be Friday 29th April 2016 12:00

It is advised however that Potential Providers register as soon as practically possible in order to receive the Invitation to Tender and have a sufficient amount of time to respond.

For technical assistance on use of the e-Sourcing Suite please contact the Helpdesk:
Freephone: 0345 010 3503

Award information

Awarded date

3 June 2016

Contract start date

1 June 2016

Contract end date

31 May 2017

Total value of contract


This contract was awarded to 1 supplier.

Northern Voices T/A The Talking Shop


87-89 Chapel Street
M3 5DF



Supplier is SME?


Supplier is VCSE?



About the buyer

Contact name

Communications Team


Concept House
Cardiff Road
NP10 8QQ


01633 811643