Published date: 3 May 2017
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
North West
Value of contract
£70,000
Procurement reference
WARN556
Published date
3 May 2017
Closing date
30 March 2017
Contract start date
1 April 2017
Contract end date
31 March 2019
Contract type
Service contract
Procedure type
Award of contract without prior publication of a contract notice
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
***This Contract has been Awarded to Civica***The APP system is a key system for Regulatory Services and Health. It is used to record actions taken by all of the service areas e.g. calls, complaints, service requests, sample results, visits and inspections. It provides management reports and statutory returns for example the Food Standards Agency LAEMS returns. Via an interface with CRM the Call Centre also uses APP to log all requests for service that come through the Customer Contact Centre in addition to those received by the service directly. The system records information appropriate to the wide variety of inspection and investigation types carried out and retains a history of actions for the provision of information
Award information
Awarded date
31 March 2017
Contract start date
1 April 2017
Contract end date
31 March 2019
Total value of contract
£70,000
This contract was awarded to 1 supplier.
Civica UK Ltd
Address
Dewsbury Rd
Leeds
LS11 5DDReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Michael Ashworth
Address
Middlewich Road
Sandbach
CW11 1HZ
England
Telephone
01270 686953
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Closing: 30 March 2017
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