Published date: 20 March 2020

This notice was replaced on 16 April 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 16 April 2020, last edited 16 April 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Repair and maintenance services - 50000000

Location of contract

South West

Value of contract

£450,000

Procurement reference

BRISTOLCC001-DN458774-47071519

Published date

20 March 2020

Closing date

4 May 2020

Contract start date

8 June 2020

Contract end date

31 May 2026

Contract type

Works

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

MAINTENANCE, REPAIR, BREAKDOWN ATTENDANCE & REPLACEMENT OF CAR PARK BARRIERS, GATES AND AUTOMATIC DOOR OPENING UNIT. The Contractor's office shall be quality assured to ISO 9001 and proof of the accreditation shall be provided with the Tender. It is a condition of the contract, that registration shall be maintained for the full period of the contract. The Contractor's administrative system shall identify all failures/breakdowns within a 12-month period following a repair or renewal of any parts or equipment. The system will be computer based and capable of providing reports on the demand of the Service Manager. It will detail the full service history including dates of all service visits and call-out attendance's.
BREAKDOWNS OR FAILURE

2.1 Where the contractor is required to attend Breakdown or Failure call outs associated with a System, the Contractor shall put the system in full or temporary working order within the same day or the next working day.

2.2 The Contractor shall ensure that up to four calls for Breakdown or Failure can be dealt with at any one time. The Contractor shall provide and maintain a call out telephone number and service during out of work periods including weekends, night, Bank Holidays, etc at no extra cost to the Employer and such numbers and amended numbers shall be available to the Employer.

2.3 All ' Out of Hours ' Call Outs will be paid where appropriate at the rates tendered in this Specification. All Breakdown and Failure work carried out shall be reported to the Service Manager on the next working day by way of a Service Report noting the reason and circumstances of the Call Out, the work carried out and what work is necessary for a full repair if the system that has been left in temporary working order


More information

Additional text

Please register onto the portal https://procontract.due-north.com/ and search for DN458774. To submit Social Value Commitments please register an logon to www.socialvalueportal.com (requires 24hrs activation)


About the buyer

Contact name

Carrie Pearson

Address

City Hall
College Green
Bristol
BS1 5TR
England

Email

carrie.pearson@bristol.gov.uk

Website

https://www.bristol.gov.uk/