Published date: 23 August 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 October 2023, 12pm

Contract summary

Industry

  • Administration, defence and social security services - 75000000

  • Provision of services to the community - 75200000

  • Legal advisory and information services - 79140000

    • Health and social work services - 85000000

Location of contract

Yorkshire and the Humber

Value of contract

£1,475,000

Procurement reference

20230823161635-103251

Published date

23 August 2023

Closing date

23 October 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information.

The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels:
1. Consumer/General contract
2. Welfare Benefits
3. Debt
4. Employment
5. Health and Community Care
6. Housing
7. Immigration/Nationality

The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends.


About the buyer

Address

Town Hall, Crossley Street
Halifax
HX1 1UJ
ENG

Email

procurement@calderdale.gov.uk

Website

https://www.calderdale.gov.uk/v2