Published date: 5 February 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Closing: 1 December 2017
Contract summary
Industry
Customer services - 79342300
Location of contract
London
Value of contract
£1,956,864
Procurement reference
TfL 91640 Call Off Six
Published date
5 February 2018
Closing date
1 December 2017
Contract start date
18 December 2017
Contract end date
2 February 2019
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
TfL Contact Centre Framework
More information
Attachments
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part1.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part2.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part3.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part4.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part5.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part6.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part7.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part8.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part9.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part10.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part11.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part12.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part13.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part14.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part15.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part16.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part17.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part18.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part19.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part20.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part21.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part22.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part23.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part24.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part25.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part26.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part27.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part28.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part29.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part30.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part31.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part32.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part33.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part34.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part35.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part36.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part37.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part38.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part39.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part40.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part41.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part42.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part43.pdf
- Contract notice
- Batch 6 Oyster Calls
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- SIGNED Call Off Contract TfL 91640 - Batch 6_Redacted_Part44.pdf
- Contract notice
- Batch 6 Oyster Calls
Award information
Awarded date
1 December 2017
Contract start date
18 December 2017
Contract end date
2 February 2019
Total value of contract
£1,956,864
This contract was awarded to 1 supplier.
Charles Novacroft Direct Limited trading as Novacroft,
Address
Lakeside House, 9 The Lakes Bedford Road, Northampton, NN4 7HD
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
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Closing: 1 December 2017
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