Published date: 14 August 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 31 August 2017

Contract summary

Industry

  • Security fittings - 35121300

  • Repair and maintenance services of security equipment - 50610000

Location of contract

West Midlands

Value of contract

£30,000 to £60,000

Procurement reference

20170814180013-13355

Published date

14 August 2017

Closing date

31 August 2017

Contract start date

22 September 2017

Contract end date

21 September 2021

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The authority is seeking bid proposals in order to establish a 2 year Contract with 2 year option with a single provider to manage a fully comprehensive service package for the trusts existing control services within County Hospitals UHNM which consists of a main server with enterprise V7.01. The PC is also used for badge production.
There will be 173 card readers in total and 135 doors associated door furniture. Enterprise is installed on a server and provides day to day administration of the systems and card production.
The successful Contractor will need to provide:

• Availability of service provision during normal working hours with the option to access an out of hour's service.
• One Planned preventative maintenance visit with appropriate RAMS provided in advance
• Dedicated customer service helpdesk
• 4 working hour response to emergency call outs
• Multi-skilled security system engineers

Such Gold Service package to the existing access control system will include labour and parts with a capped level of 20 call outs per year.

The announcement of a possible future requirement is not to be construed as confirmation that a Contract will subsequently be issued. The issue of a possible future requirement, or the issue of an Invitation to Tender, is not to be construed as a firm commitment by the Authority to place an order as a result of the tendering stage or at a later stage. Any expenditure, work or effort prior to any Contract award is accordingly a matter solely for the commercial judgment of the tenderer.
.

More information

Links

About the buyer

Contact name

Nikki Pratt

Address

Royal Stoke University Hospital, Newcastle Road
Stoke on Trent, Staffordshire
ST4 6QG
ENG

Email

NIKKI.PRATT@uhnm.nhs.uk