Published date: 13 May 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 April 2025, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£2,285,495.04

Procurement reference

OUPA10479

Published date

13 May 2025

Closing date

29 April 2025

Closing time

5pm

Contract start date

1 February 2026

Contract end date

31 January 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Alvaria Cloud Education call centre software, contact centre services and systems.

Award information

Awarded date

29 April 2025

Contract start date

1 February 2026

Contract end date

31 January 2029

Total value of contract

£2,285,495.04

This contract was awarded to 1 supplier.

ACADEMIA LIMITED

Address

Unit 1 Progression Centre Mark Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, England, HP2 7DW

Reference

Companies House number: 04771037

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Team

Address

THE OPEN UNIVERSITY
MILTON KEYNES
MK76AA
England

Email

FBS-Procurement@open.ac.uk