Published date: 23 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 August 2021, 5pm

Contract summary

Industry

  • Customer survey services - 79342310

Location of contract

Any region

Value of contract

£180,000

Procurement reference

BIP613172956

Published date

23 July 2021

Closing date

23 August 2021

Closing time

5pm

Contract start date

1 October 2021

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Customer Team is focused on orientating the business to our value of 'Think Customer' and on helping to achieve the Customer & Marketing strategy. To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the "voice of our customers".

OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.

More information

Links

About the buyer

Address

Adanac Dirve
Southampton
SO16 0AS
UK

Telephone

+442380055070

Email

Steve.Douch@os.uk