Published date: 16 December 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 26 January 2022, 12pm

Contract summary


  • Medical equipments, pharmaceuticals and personal care products - 33000000

  • Repair and maintenance services - 50000000

  • Health and social work services - 85000000

Location of contract


Value of contract


Procurement reference


Published date

16 December 2021

Closing date

26 January 2022

Closing time


Contract start date

1 February 2023

Contract end date

31 January 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Rerun of Plymouth and Torbay procurement for Community Equipment Services.
Plymouth City Council in partnership with NHS Devon CCG, and Torbay Council in partnership with Torbay and South Devon NHS Foundation Trust and NHS Devon CCG are seeking expressions of interest from organisations that are able to deliver a community equipment service for each Local Authority area. the two locations. These will be separate contracts, however, where appropriate we have aligned the evaluation process and methodologies as well as the service requirements.

Lot 1 is for Plymouth City Council and partners
Lot 2 is for Torbay Council and partners.

Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives.

These community equipment services have a service specification designed to address key priorities and targets for health and social care in each Local Authority area. They provide and enable the use of equipment to maintain independence within service users' homes quickly and effectively as far possible. The main activities of both services will involve the procurement, maintenance, storage and subsequent delivery and collection of equipment upon receipt of an equipment prescription from a Clinician working within the relevant service.

The service includes the installation of, and technical demonstration on the use of, equipment and further assistance where necessary. The range of goods and services includes equipment to support occupational therapy, physiotherapy and nursing clinical requirements for the enablement of the service user.

The services also include a minor adaptations service, covering basic adaptations (such as the installation of key safes) and more specialist work such as installing ramps and gallivanted rails.

Further Lot 1 (Plymouth) will include installing and services ceiling track hoists and have a trusted assessor function to be undertaken by the Service Provider.

Lot 2 (Torbay) has a retail model as part of their service model.

Prospective suppliers are encouraged to read the two service specifications in detail to ensure both service requirements are understood.

About the buyer

Contact name

Sandra Stanton


Floor 1, Windsor House
Tavistock Road
United Kingdom


+44 1752307074