Published date: 15 December 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Telephone-answering services - 79510000
Location of contract
TN13 1AX
Value of contract
£17,700
Procurement reference
West Kent Housing Association - Out of Hours Calls
Published date
15 December 2025
Closing date
5 December 2025
Closing time
4pm
Contract start date
15 December 2025
Contract end date
14 December 2026
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
*This is for information only, as the contract has been awarded*
West Kent Housing Association requires a supply partner for the provision of an out of hours call handling service.
This will be a direct award call-off from the National Framework Partnership "Out of Hours Call Handling and Social Media Monitoring Framework".
Award information
Awarded date
10 December 2025
Contract start date
15 December 2025
Contract end date
14 December 2026
Total value of contract
£17,700
This contract was awarded to 1 supplier.
Careium UK Limited
Address
32 Tower View
Kings Hill
WEST MALLING
Kent
ME19 4UYReference
Companies House number: 04133585
Supplier is SME?
Yes
Supplier is VCSE?
No
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Closing: 5 December 2025, 4pm
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