Published date: 15 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 December 2025, 4pm

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

TN13 1AX

Value of contract

£17,700

Procurement reference

West Kent Housing Association - Out of Hours Calls

Published date

15 December 2025

Closing date

5 December 2025

Closing time

4pm

Contract start date

15 December 2025

Contract end date

14 December 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

*This is for information only, as the contract has been awarded*
West Kent Housing Association requires a supply partner for the provision of an out of hours call handling service.
This will be a direct award call-off from the National Framework Partnership "Out of Hours Call Handling and Social Media Monitoring Framework".


Award information

Awarded date

10 December 2025

Contract start date

15 December 2025

Contract end date

14 December 2026

Total value of contract

£17,700

This contract was awarded to 1 supplier.

Careium UK Limited

Address

32 Tower View
Kings Hill
WEST MALLING
Kent
ME19 4UY

Reference

Companies House number: 04133585

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Address

101 London Road
SEVENOAKS
TN131AX
England

Email

tenders@wkha.org.uk