Published date: 2 May 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 March 2017

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North West

Value of contract

£231,609

Procurement reference

CHEAST001-DN247420-53054343

Published date

2 May 2017

Closing date

10 March 2017

Contract start date

23 March 2017

Contract end date

22 March 2020

Contract type

Service contract

Procedure type

Negotiated without a call for competition

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020.
Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff. The following range of services are provided as part of this annual support agreement:
Remote and on-site support in the event of critical incidents.
Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice.
Support for migration to new technology. This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refresh of their desktop estate and adoption of cloud services.

Award information

Awarded date

22 March 2017

Contract start date

23 March 2017

Contract end date

22 March 2020

Total value of contract

£231,609.30

This contract was awarded to 1 supplier.

Microsoft Corporation

Address

Reading

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Simon Hagan

Address

Westfields
Middlewich Road
Sandbach
CW11 1HZ
United Kingdom

Telephone

+44 1270686440

Email

simon.hagan@cheshireeast.gov.uk

Website

http://www.cheshireeast.gov.uk/