Published date: 23 September 2016
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research and development services and related consultancy services - 73000000
Location of contract
Any region
Value of contract
£0
Procurement reference
16/17 BCI 10
Published date
23 September 2016
Closing date
3 August 2016
Contract start date
13 September 2016
Contract end date
31 July 2018
Contract type
Not applicable
Procedure type
Not applicable
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Assignment under the Market Research MR130001 Agreement Contract.
To meet an increasing demand for external research that is needed to support HMRC business decisions, the Behavioural Customer & Insight (BCI)Team set up a Quantitative call-off contract in March 2011 to fulfil the need for undertaking urgent small and medium sized projects with quick turnarounds. This contract expires at the end of July 2016. We are seeking to re-tender this contract through the Market Research MR130001 Framework, Lot 3: Develop and Test Concepts for Communication Products and Services and anticipate this call-off contract will last for two years with the option of extending it by a further two years. The specific details of our potential needs over the next year are, as yet, undetermined (the projects, by their very nature tend to be unplanned and urgent - therefore unexpected). The focus of this call-off contract is all three of HMRC's main customer groups which include (a) Individual customers, (b) Small, medium and large businesses, and (c) Agents.
More information
Attachments
-
- 160624 Qualitative Call-Off Contract Research brief redacted (2).doc
- Qualitative Call-Off Contract - Research brief
-
- Service Order letter - Qualitative call-off Contract 2016 redacted.doc
- Qualitative call - off contract 2016 - SO
Award information
Awarded date
13 September 2016
Contract start date
13 September 2016
Contract end date
31 July 2018
Total value of contract
£0
This contract was awarded to 1 supplier.
Ipsos MORI
Address
3 Thomas More Square
London
E1W 1YWReference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Olayinka Ege
Address
100 Parliament Street
London
SW1A 2BQ
England
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Closing: 3 August 2016
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