Published date: 23 September 2016

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 August 2016

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

Any region

Value of contract

£0

Procurement reference

16/17 BCI 10

Published date

23 September 2016

Closing date

3 August 2016

Contract start date

13 September 2016

Contract end date

31 July 2018

Contract type

Not applicable

Procedure type

Not applicable

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Assignment under the Market Research MR130001 Agreement Contract.

To meet an increasing demand for external research that is needed to support HMRC business decisions, the Behavioural Customer & Insight (BCI)Team set up a Quantitative call-off contract in March 2011 to fulfil the need for undertaking urgent small and medium sized projects with quick turnarounds. This contract expires at the end of July 2016. We are seeking to re-tender this contract through the Market Research MR130001 Framework, Lot 3: Develop and Test Concepts for Communication Products and Services and anticipate this call-off contract will last for two years with the option of extending it by a further two years. The specific details of our potential needs over the next year are, as yet, undetermined (the projects, by their very nature tend to be unplanned and urgent - therefore unexpected). The focus of this call-off contract is all three of HMRC's main customer groups which include (a) Individual customers, (b) Small, medium and large businesses, and (c) Agents.


More information

Attachments


Award information

Awarded date

13 September 2016

Contract start date

13 September 2016

Contract end date

31 July 2018

Total value of contract

£0

This contract was awarded to 1 supplier.

Ipsos MORI

Address

3 Thomas More Square
London
E1W 1YW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Olayinka Ege

Address

100 Parliament Street
London
SW1A 2BQ
England

Email

olayinka.ege@hmrc.gsi.gov.uk