Published date: 13 August 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 September 2021, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Social work and related services - 85300000

Location of contract

BN7 1UE

Value of contract

£1,404,000 to £2,340,000

Procurement reference

ESCC - 033137

Published date

13 August 2021

Closing date

24 September 2021

Closing time

12pm

Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

East Sussex County Council and Health wants to commission a Provider for the Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch service is the consumer champion for health and social care listening to people to understand what matters most, influencing those that have the power to change services, and empowering people to get the most from health and social care services.

The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make an Health Services complaint, and assisting them in finding a resolution to their complaint of Health Services in the local authority area of the East Sussex County Council.

Full details can be found in the Tender documents.


More information

Links

  • Tender notice
  • Additional information on how to apply for this contract

Additional text

Project Values from is for the initial 3 year term value to includes possible up to 24 months extension.

Is a Recurrent Procurement Type? : Yes


About the buyer

Contact name

Stephanie Saunders (ESCC)

Address

St Annes Crescent
Lewes
East Sussex
BN7 1UE
United Kingdom

Telephone

01273 481224

Email

Stephanie.Saunders@eastsussex.gov.uk