Published date: 5 May 2023

This notice was replaced on 5 May 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Future opportunity (published 5 May 2023, last edited 5 May 2023)

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Programming services of packaged software products - 72210000

  • Programming services of systems and user software - 72211000

    • Platform interconnectivity software development services - 72212211

    • License management software development services - 72212218

    • Communication software development services - 72212510

    • IT software development services - 72212517

    • Disaster recovery services - 72251000

    • Computer archiving services - 72252000

    • Helpdesk and support services - 72253000

    • Helpdesk services - 72253100

    • Systems support services - 72253200

    • Software-related services - 72260000

    • Software support services - 72261000

    • Software implementation services - 72263000

    • Software configuration services - 72265000

    • Software maintenance and repair services - 72267000

    • Maintenance of information technology software - 72267100

    • Repair of information technology software - 72267200

    • Software supply services - 72268000

    • Computer-related services - 72500000

    • Network management software services - 72511000

    • Document management services - 72512000

    • Computer support services - 72610000

    • Technical computer support services - 72611000

    • Computer back-up services - 72910000

    • Call centre - 79512000

Location of contract

SW1H 0EU

Value of contract

£9,500,000

Procurement reference

CF-1539200D0O000000rwimUAA

Published date

5 May 2023

Approach to market date

3 July 2023

Contract start date

1 October 2023

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Department of Health and Social Care (DHSC) are looking for a supplier/suppliers to provide software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR).

In order to deliver the key functions of the NIHR, the DHSC contracts directly with a number of NHS Trusts, universities, and life science organisations that host the functions that make up the NIHR Coordinating Centre and the NIHR Clinical Research Network (to be renamed the NIHR Research Delivery Network from 2024):

The NIHR Coordinating Centre comprises of the following elements:
NIHR Academy, hosted by Leeds Teaching Hospitals NHS Trust.
NIHR Evaluation, Trials and Studies (NETS), hosted by the University of Southampton.
Centre for Engagement and Dissemination (CED); Central Commissioning Facility (CCF); and the Office for Clinical Research Infrastructure (NOCRI), all hosted by LGC.

NIHR Clinical Research Network Coordinating Centre (NIHR CRN), is hosted by the University of Leeds and Guys and St Thomas' NHS Foundation Trust. (This will become the NIHR Research Delivery Network (RDN) from 2024 with the host to be awarded in 2023).

These business units are responsible for the day-to-day operations of the NIHR.

The main purpose of this notice is to facilitate early market engagement to obtain feedback on the potential approach to market and possible disaggregation of software and services as well as to stimulate market interest in the upcoming opportunity.

Interested suppliers will be able to take part in a Request for Information exercise.

More information

Attachments

About the buyer

Contact name

Natasha Boreham

Address

Quarry House, Quarry Hill
Leeds
LS2 7UE
GB

Email

Natasha.Boreham@dhsc.gov.uk