Published date: 17 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 October 2024, 10am

Contract summary

Industry

  • Call centre - 79512000

Location of contract

London

Value of contract

£412,652.80

Procurement reference

tender_466299/1452934

Published date

17 February 2025

Closing date

16 October 2024

Closing time

10am

Contract start date

7 February 2025

Contract end date

6 February 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

To implement Microsoft Dynamics 365 Contact Centre Solution

Award information

Awarded date

7 February 2025

Contract start date

7 February 2025

Contract end date

6 February 2029

Total value of contract

£412,652.80

This contract was awarded to 1 supplier.

TTEC Consulting (UK) Limited

Address

6 Braid Court, Lawford Road, Chiswick, London, W4 3HS

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

64 Victoria Street
London
SW1E 6QP
England

Email

buyingteam@westminster.gov.uk

Website

www.westminster.gov.uk