Published date: 30 June 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 January 2022, 4pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Hardware consultancy services - 72100000

  • Hardware selection consultancy services - 72110000

    • Hardware disaster-recovery consultancy services - 72120000

    • Computer-site planning consultancy services - 72130000

    • Computer hardware acceptance testing consultancy services - 72140000

    • Computer audit consultancy and hardware consultancy services - 72150000

    • Software programming and consultancy services - 72200000

    • Programming services of packaged software products - 72210000

    • Programming services of systems and user software - 72211000

    • Programming services of application software - 72212000

    • Industry specific software development services - 72212100

    • Point of sale (POS) software development services - 72212110

    • Flight control software development services - 72212120

    • Air traffic control software development services - 72212121

    • Aviation ground support and test software development services - 72212130

    • Aviation ground support software development services - 72212131

    • Aviation test software development services - 72212132

    • Railway traffic control software development services - 72212140

    • Industrial control software development services - 72212150

    • Library software development services - 72212160

    • Compliance software development services - 72212170

    • Medical software development services - 72212180

    • Educational software development services - 72212190

    • Networking, Internet and intranet software development services - 72212200

    • Networking software development services - 72212210

    • Platform interconnectivity software development services - 72212211

    • Optical jukebox server software development services - 72212212

    • Operating system enhancement software development services - 72212213

    • Network operating system software development services - 72212214

    • Networking developers software development services - 72212215

    • Network connectivity terminal emulation software development services - 72212216

    • Transaction-processing software development services - 72212217

    • License management software development services - 72212218

    • Miscellaneous networking software development services - 72212219

    • Internet and intranet software development services - 72212220

    • Internet browsing software development services - 72212221

    • Web server software development services - 72212222

    • Electronic mail software development services - 72212223

    • Web page editing software development services - 72212224

    • Document creation, drawing, imaging, scheduling and productivity software development services - 72212300

    • Document creation software development services - 72212310

    • Document management software development services - 72212311

    • Electronic publishing software development services - 72212312

    • Optical-character-recognition (OCR) software development services - 72212313

    • Voice recognition software development services - 72212314

    • Desktop-publishing software development services - 72212315

    • Presentation software development services - 72212316

    • Word-processing software development services - 72212317

    • Scanner software development services - 72212318

    • Drawing and imaging software development services - 72212320

    • Computer-aided design (CAD) software development services - 72212321

    • Graphics software development services - 72212322

    • Computer-aided manufacturing (CAM) software development services - 72212323

    • Charting software development services - 72212324

    • Form making software development services - 72212325

    • Mapping software development services - 72212326

    • Drawing and painting software development services - 72212327

    • Image-processing software development services - 72212328

    • Scheduling and productivity software development services - 72212330

    • Project management software development services - 72212331

    • Scheduling software development services - 72212332

    • Contact management software development services - 72212333

    • Business transaction and personal business software development services - 72212400

    • Investment management and tax preparation software development services - 72212410

    • Investment management software development services - 72212411

    • Tax preparation software development services - 72212412

    • Facilities management software development services and software development services suite - 72212420

    • Facilities management software development services - 72212421

    • Software development services suites - 72212422

    • Inventory management software development services - 72212430

    • Financial analysis and accounting software development services - 72212440

    • Financial analysis software development services - 72212441

    • Financial systems software development services - 72212442

    • Accounting software development services - 72212443

    • Customer Relation Management software development services - 72212445

    • Time accounting or human resources software development services - 72212450

    • Enterprise resource planning software development services - 72212451

    • Analytical, scientific, mathematical or forecasting software development services - 72212460

    • Analytical or scientific software development services - 72212461

    • Mathematical or forecasting software development services - 72212462

    • Statistical software development services - 72212463

    • Auction software development services - 72212470

    • Sales, marketing and business intelligence software development services - 72212480

    • Sales or marketing software development services - 72212481

    • Business intelligence software development services - 72212482

    • Procurement software development services - 72212490

    • Communication and multimedia software development services - 72212500

    • Communication software development services - 72212510

    • Desktop communications software development services - 72212511

    • Interactive voice response software development services - 72212512

    • Modem software development services - 72212513

    • Remote access software development services - 72212514

    • Video conferencing software development services - 72212515

    • Exchange software development services - 72212516

    • IT software development services - 72212517

    • Emulation software development services - 72212518

    • Memory-management software development services - 72212519

    • Multimedia software development services - 72212520

    • Music or sound editing software development services - 72212521

    • Virtual keyboard software development services - 72212522

    • Database and operating software development services - 72212600

    • Database software development services - 72212610

    • Mainframe operating system software development services - 72212620

    • Minicomputer operating system software development services - 72212630

    • Microcomputer operating system software development services - 72212640

    • Personal computer (PC) operating system software development services - 72212650

    • Clustering software development services - 72212660

    • Real time operating system software development services - 72212670

    • Software development services utilities - 72212700

    • Backup or recovery software development services - 72212710

    • Bar coding software development services - 72212720

    • Security software development services - 72212730

    • File security software development services - 72212731

    • Data security software development services - 72212732

    • Foreign language translation software development services - 72212740

    • Storage media loading software development services - 72212750

    • Virus protection software development services - 72212760

    • Anti-virus software development services - 72212761

    • General, compression and print utility software development services - 72212770

    • General utility software development services - 72212771

    • Print utility software development services - 72212772

    • System, storage and content management software development services - 72212780

    • System management software development services - 72212781

    • Storage management software development services - 72212782

    • Content management software development services - 72212783

    • Version checker software development services - 72212790

    • Miscellaneous software development services and computer systems - 72212900

    • Computer game software development services, family titles and screen savers - 72212910

    • Computer game software development services - 72212911

    • Office automation software development services - 72212920

    • Training and entertainment software development services - 72212930

    • Training software development services - 72212931

    • Entertainment software development services - 72212932

    • Pattern design and calendar software development services - 72212940

    • Pattern design software development services - 72212941

    • Calendar software development services - 72212942

    • Drivers and system software development services - 72212960

    • Print shop software development services - 72212970

    • Address book making software development services - 72212971

    • Label making software development services - 72212972

    • Programming languages and tools development services - 72212980

    • Compiling software development services - 72212981

    • Configuration management software development services - 72212982

    • Development software development services - 72212983

    • Program testing software development services - 72212984

    • Debugging software development services - 72212985

    • Spreadsheets and enhancement software development services - 72212990

    • Spreadsheet software development services - 72212991

    • Systems and technical consultancy services - 72220000

    • Business analysis consultancy services - 72221000

    • Information systems or technology strategic review and planning services - 72222000

    • Information systems or technology strategic review services - 72222100

    • Information systems or technology planning services - 72222200

    • Information technology services - 72222300

    • Information technology requirements review services - 72223000

    • Project management consultancy services - 72224000

    • System implementation planning services - 72224100

    • System quality assurance planning services - 72224200

    • System quality assurance assessment and review services - 72225000

    • System software acceptance testing consultancy services - 72226000

    • Software integration consultancy services - 72227000

    • Hardware integration consultancy services - 72228000

    • Custom software development services - 72230000

    • Development of software for military applications - 72231000

    • Development of transaction processing and custom software - 72232000

    • Systems analysis and programming services - 72240000

    • Critical design target specification services - 72241000

    • Design-modelling services - 72242000

    • Programming services - 72243000

    • Prototyping services - 72244000

    • Contract systems analysis and programming services - 72245000

    • Systems consultancy services - 72246000

    • System and support services - 72250000

    • Disaster recovery services - 72251000

    • Computer archiving services - 72252000

    • Helpdesk and support services - 72253000

    • Helpdesk services - 72253100

    • Systems support services - 72253200

    • Software testing - 72254000

    • Systems testing services - 72254100

    • Software-related services - 72260000

    • Software support services - 72261000

    • Software development services - 72262000

    • Software implementation services - 72263000

    • Software reproduction services - 72264000

    • Software configuration services - 72265000

    • Software consultancy services - 72266000

    • Software maintenance and repair services - 72267000

    • Maintenance of information technology software - 72267100

    • Repair of information technology software - 72267200

    • Software supply services - 72268000

    • Data services - 72300000

    • Data-processing services - 72310000

    • Computer tabulation services - 72311000

    • Data conversion services - 72311100

    • Batch processing services - 72311200

    • Computer time-sharing services - 72311300

    • Data entry services - 72312000

    • Data preparation services - 72312100

    • Optical character recognition services - 72312200

    • Data capture services - 72313000

    • Data collection and collation services - 72314000

    • Data network management and support services - 72315000

    • Data network support services - 72315100

    • Data network management services - 72315200

    • Data analysis services - 72316000

    • Data storage services - 72317000

    • Data transmission services - 72318000

    • Data supply services - 72319000

    • Database services - 72320000

    • Added-value database services - 72321000

    • Data management services - 72322000

    • Content or data standardization and classification services - 72330000

    • Internet services - 72400000

    • Provider services - 72410000

    • Internet service providers ISP - 72411000

    • Electronic mail service provider - 72412000

    • World wide web (www) site design services - 72413000

    • Web search engine providers - 72414000

    • World wide web (www) site operation host services - 72415000

    • Application service providers - 72416000

    • Internet domain names - 72417000

    • Internet development services - 72420000

    • Internet or intranet client application development services - 72421000

    • Internet or intranet server application development services - 72422000

    • Computer-related services - 72500000

    • Computer-related management services - 72510000

    • Network management software services - 72511000

    • Document management services - 72512000

    • Office automation services - 72513000

    • Computer facilities management services - 72514000

    • Facilities management services involving computer operation - 72514100

    • Facilities management services for computer systems development - 72514200

    • Facilities management services for computer systems maintenance - 72514300

    • Computer upgrade services - 72540000

    • Computer expansion services - 72541000

    • Memory expansion services - 72541100

    • Computer-related professional services - 72590000

    • Development of service level agreements - 72591000

    • Computer support and consultancy services - 72600000

    • Computer support services - 72610000

    • Technical computer support services - 72611000

    • Computer network services - 72700000

    • Local area network services - 72710000

    • Wide area network services - 72720000

    • Computer audit and testing services - 72800000

    • Computer audit services - 72810000

    • Computer testing services - 72820000

    • Computer back-up and catalogue conversion services - 72900000

    • Computer back-up services - 72910000

    • Computer catalogue conversion services - 72920000

Location of contract

SW1V 2QX

Value of contract

£39,500,000

Procurement reference

21-CPN-01-45

Published date

30 June 2022

Closing date

21 January 2022

Closing time

4pm

Contract start date

1 March 2022

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers and more than £202 billion of funds under management, best known for Premium Bonds but also offering a wide range of other savings products. NS&I raises cost-effective financing for the Government, by offering a range of secure retail financial savings products, as an alternative to raising funds on the wholesale market.

NS&I's core services are currently provided by Atos IT Services UK Limited, which manages sales processing and customer servicing, in addition to IT and infrastructure services. This contract will end on 31st March 2024, and NS&I is embarking on a significant programme of transformation for its outsourced services, called the Rainbow Programme.

The Digital integration and Service Operations package is intended to be the technical and operational centre of the Future Operating Model. It focuses on implementing a future integration platform to support upcoming business change, as well as providing Service Operations capabilities to establish a stable state for delivering long-term business objectives. In addition, this package will include the provision of a Central Security Monitoring Service. The purpose of this service is to provide NS&I with a central capability to manage security events across the multiple, potentially separately delivered elements, of the Future Operating Model.

The Proposed Contract will be procured using the competitive procedure with negotiation (CPN) as set out in Regulation 29 of the PCR 2015 which provides a structure for this competitive tendering exercise.


More information

Links


Award information

Awarded date

31 May 2022

Contract start date

31 May 2022

Contract end date

31 May 2028

Total value of contract

£34,216,262

This contract was awarded to 1 supplier.

IBM United Kingdom Ltd

Address

20 York Road
London
SE1 7ND

Reference

Companies House number: 00741598

Value of contract

£34,216,262

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Jamie Thomas

Address

1 Drummond Gate
London
SW1V 2QX
England

Email

jamie.thomas@nsandi.com