Published date: 15 November 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 December 2021, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom, Isle of Man, Channel Islands, British Oversea Territories, Europe, Rest of the World

Value of contract

£0

Procurement reference

BIP641628061

Published date

15 November 2021

Closing date

17 December 2021

Closing time

12am

Contract start date

21 October 2022

Contract end date

20 October 2025

Contract type

Service contract

Procedure type

Other: .

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The current Handbook website is maintained by a third-party Contractor who provides the following services:
• Monthly updating and consolidation of the Handbook online content plus Print-on-Demand services
• Management of subscription services for the Handbook
• Ad hoc updating and corrections to content on www.handbook.fca.org.uk as required.
• Management of periodic improvements to support the usability of the Handbook website based on user feedback
• Providing MI to the FCA for effective monitoring of service delivery and functions
The Contractor currently uses database and content management solutions including XML editing and a pagination engine - all of which are contracted to third parties. The Hosting solution is provided by a third-party infrastructure provider.

The current Service Support Desk is provided by an alternative third-party. Using an application that allows the FCA to report and track issues and incidents identified by users.

More information

Links

About the buyer

Address

12 Endeavour Square
London
E20 1JN
UK

Telephone

+442070661000

Email

ISProcurement@fca.org.uk