Published date: 9 October 2019
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
North East
Value of contract
£700,000
Procurement reference
007026
Published date
9 October 2019
Closing date
8 November 2019
Contract start date
14 January 2020
Contract end date
13 October 2025
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Newcastle City Council (NCC) has established a project to replace its existing revenue and benefits portal and online revenues forms. Tenders are invited for the supply of services in respect of a revenues and benefits portal supported by a predesigned, online integrated forms package for revenues and AI "chatbot".
The current portal is under licence for support and maintenance purposes until 14 January 2020. It is essential that the implementation of the new portal does not extend beyond this date. All functionality must be live and tested prior to the cessation of the current contract and by 14 January 2020. The predesigned, online integrated forms package is a new requirement and ideally should be live and tested by 1 March 2020 to compliment the portal, however as this is not as contractually urgent, it can be delayed slightly.
About the buyer
Contact name
Aaron Rush
Address
Civic Centre
NEWCASTLE-UPON-TYNE
NE1 8QH
England
Telephone
0191 211 5871
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Closing: 8 November 2019
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