Published date: 30 January 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 December 2017

Contract summary

Industry

  • Research services - 73110000

Location of contract

London

Value of contract

£49,525

Procurement reference

1718CSTD26

Published date

30 January 2018

Closing date

13 December 2017

Contract start date

15 January 2018

Contract end date

20 June 2018

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Tax credits are a flexible, responsive financial benefit available to eligible UK residents. The accuracy of award payments relies on customers correctly reporting their circumstances and any changes that occur to their circumstances throughout the year. This medium sized qualitative research aims to understand how tax credits customers manage their claim and why some tax credits customers do not accurately report changes to the hours they work, their employment or their income. The research will provide evidence of how HMRC can best support customers to get their claims right and avoid errors occurring.


More information

Additional text

This contract was let as part of a further competition within the BEIS Research & Evaluation Framework


Award information

Awarded date

15 December 2017

Contract start date

15 January 2018

Contract end date

20 June 2018

Total value of contract

£49,525

This contract was awarded to 1 supplier.

Ipsos MORI

Address

3 Thomas More Square, London, E1W 1YW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

OST, HMRC, 7th floor Albert Bridge House
1 Bridge St
Manchester
M60 9AF
England

Email

research.enquiries@hmrc.gsi.gov.uk