Published date: 25 August 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 March 2021, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 0ET

Value of contract

£1,213,715

Procurement reference

TRN5180/07/2021

Published date

25 August 2021

Closing date

29 March 2021

Closing time

5pm

Contract start date

1 August 2021

Contract end date

31 July 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.


Award information

Awarded date

1 August 2021

Contract start date

1 August 2021

Contract end date

31 July 2023

Total value of contract

£1,213,715

This contract was awarded to 1 supplier.

CGI IT UK LIMITED

Address

20 Fenchurch Street
LONDON
EC3M 3BY
GB

Reference

Companies House number: 00947968

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

1 Victoria Street
London
SW1H0ET
England

Email

andrew.long@beis.gov.uk