Published date: 7 January 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
System quality assurance assessment and review services - 72225000
Disability benefits - 75313000
Location of contract
SG17 5TQ
Value of contract
£0
Procurement reference
IT-33-4301-CBC-1730-T-TH - AWARD
Published date
7 January 2025
Closing date
15 November 2024
Closing time
12pm
Contract start date
1 January 2025
Contract end date
30 December 2030
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The aim of the service is to determine entitlement to Blue Badges. The Service Provider will provide IMA's and make recommendations for eligibility against the statutory criteria and any local interpretations. This will be for physical disabilities, but the Council reserves the right to include hidden disabilities.
The Council will undertake a pre-screening process. Applicants who are referred for an IMA will be:
Those whose eligibility cannot be determined during pre-screening.
Those who have been rejected for a Blue Badge but who have subsequently asked for this decision to be reviewed.
Those who have been rejected for a Blue Badge following an IMA but who have subsequently asked for this decision to be reviewed and where a second IMA is determined to be required.
In the circumstances in 5.2.3 it will be required that the Service Provider uses a different assessor to the one who carried out the first IMA.
During this contract the Council may make changes to the pre-screening referred to in 5.2 which may result in a change to the number of IMA's needing to be carried out.
The Council will undertake the booking of applicants who need an IMA into pre-arranged assessment 'clinics. The Council will also manage cancellations and rearrangements of appointments, should 2 working days' notice. Should this notice not be provided, it is expected that service provider contacts the applicants directly.
Clinics will be arranged at two locations within Central Bedfordshire. The Council will meet any costs associated with the clinic locations and provide reception and waiting facilities for applicants.
Clinics will take place in the following locations:
Priory View, Church Street, Dunstable LU5 4HP
Priory House, Monks Walk, Chicksands, Shefford, SG17 5TQ
The council may increase, reduce or change the clinic locations during the contract period.
The Council will make available the customer information through an online content management system (Sharepoint).
The Service Provider will provide stand-in arrangements for all absences (planned or unplanned).
If the Service Provider fails to provide the service for any clinics, for whatever reason, no fee for that clinic will be payable by the Council to the Service Provider.
For further information regarding the project, please see Appendix 1 document within the tender pack.
Award information
Awarded date
9 December 2024
Contract start date
1 January 2025
Contract end date
30 December 2030
Total value of contract
£0
This contract was awarded to 1 supplier.
Access Independent
Address
63 rock road, Cambridge, United Kingdom, CB1 7UG
Reference
None
About the buyer
Contact name
Tracey Horner
Address
Priory House
Chicksands
Bedfordshire
SG17 5TQ
United Kingdom
Telephone
0300 300 8000
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Closing: 15 November 2024, 12pm