Published date: 26 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 August 2021, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

B1 1RN

Value of contract

£600,000

Procurement reference

tender_274136/982810

Published date

26 July 2021

Closing date

25 August 2021

Closing time

12pm

Contract start date

27 October 2021

Contract end date

27 October 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Highways England are seeking to engage a successful supplier to design, build, test, install and operate a Centralised Emergency Roadside Telephone Information Logging Service (CERTILS) which will monitor, and log faults associated with the (approximate) 7000 Emergency Roadside Telephones (ERTs) on Highways England's Strategic Road Network (SRN).

CERTILS will:
- Deliver safety benefits for roadworkers by removing the need for maintainers to go to the roadside each month to check whether an ERT is operational
- Deliver operational and customer service benefits by allowing faulty phones to be detected within 24 hours
- Immediately inform ServiceNow of any faults
- Facilitate handover of major project schemes to operations by providing an objective fault record for all ERT located within the scheme

This opportunity is open to all interested parties who have been awarded a place on Lot 12 of the CCS Framework RM1089 (Traffic Management Technology 2) only.


About the buyer

Address

The Cube, 199 Wharfside Street
Birmingham
B1 1RN
England

Email

ITOperationalSystems@highwaysengland.co.uk