Published date: 29 January 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 July 2019

Contract summary

Industry

  • Research services - 73110000

Location of contract

South East

Value of contract

£40,000

Procurement reference

19-20.CSG.5

Published date

29 January 2020

Closing date

5 July 2019

Contract start date

5 August 2019

Contract end date

30 November 2019

Contract type

Not applicable

Procedure type

Other: Mini competition within Lot 3 of the BEIS Research and Evaluation Framework for suppliers who confirmed their interest in receiving HMRC research commissions.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

This research will involve undertaking in-depth interviews with recipients of communications relating to owing a debt to HMRC and declaring let property income to HMRC. The overall aim of the research is to gather evidence and customer insight to help HMRC to improve the quality and impact of communications campaigns. Participants will be shown specific messages and letters and interviews will explore the clarity of the messages and customer responses to them.


Award information

Awarded date

5 August 2019

Contract start date

5 August 2019

Contract end date

30 November 2019

Total value of contract

£40,000

This contract was awarded to 1 supplier.

IPSOS MORI UK LIMITED

Address

79-81 BOROUGH ROAD
LONDON
SE1 1FY
GB

Reference

Companies House number: 01640855

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Joshua Munday

Address

Trinity Bridge House
2 Dearmans Place
Salford
SS991AA
England

Telephone

07816296604

Email

joshua.munday@hmrc.gov.uk