Published date: 10 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 December 2023, 12pm

Contract summary

Industry

  • Industry specific software package - 48100000

Location of contract

East of England

Value of contract

£198,000

Procurement reference

PS-2023-170

Published date

10 April 2024

Closing date

1 December 2023

Closing time

12pm

Contract start date

12 August 2024

Contract end date

11 August 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Management of case recommendation and automation of contacts for intervention on rent arrears cases.

Award information

Awarded date

28 March 2024

Contract start date

12 August 2024

Contract end date

11 August 2026

Total value of contract

£198,000

This contract was awarded to 1 supplier.

Voicescape Ltd

Address

The Boatshed
22 Exchange Quays
Salford
M5 3EQ

Reference

Companies House number: 10440336

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Vanessa John

Address

Civic Offices,New Road
GRAYS
RM176SL
England

Telephone

01375 652652

Email

vanessa.john@thurrock.gov.uk