Published date: 1 March 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 March 2023, 12pm

Contract summary

Industry

  • Hardware - 44316400

  • Point of sale (POS) software package - 48110000

  • Point of sale (POS) software development services - 72212110

Location of contract

London

Value of contract

£50,000 to £100,000

Procurement reference

BIP764493897

Published date

1 March 2023

Closing date

20 March 2023

Closing time

12pm

Contract start date

17 April 2023

Contract end date

4 July 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

TRP is seeking a provider to supply Retail EPOS hardware and software with integrated stock inventory and product management capabilities. System providers are permitted to use/manage a third party to supply and install any hardware requirements as outlined in the specification.

The Retail EPOS hardware and software will manage customer payments, stock inventory and product management for TRP's flagship retail shop in Hyde Park, London. This will be TRP's first retail shop. Anticipated sales revenue is provided in the Request for Quotation.

TRP initially require Retail EPOS hardware and software for its retail shop in Hyde Park that will launch in July 2023. EPOS hardware options and costs are also requested for a mobile shop that is planned for launch in Spring 2024.

Application program interfaces and/or webservices shall be available for the main functions within the EPOS software to enable integration with TRP's finance system. The EPOS software should include the capability to add new retail channels, manage multiple stock/inventory locations and should also include product management capabilities (such as full product barcode management and product reporting).

TRP requires the system provider to maintain/support the software and any associated hardware throughout the contract term. Where using a third party to supply/install hardware, the system provider must ensure that a support package is agreed and provided for the hardware.

TRP require the Retail EPOS hardware and software for the Hyde Park retail shop to be implemented, tested and available for use for staff training in June 2023. The system provider will be required to train TRP staff on the EPOS hardware and software provided. The Hyde Park retail shop will open to the public on the 4 July 2023. The system provider must have implemented and fully tested the EPOS hardware and software for launch in a live retail environment on the 4 July 2023.

TRP is seeking to appoint a system provider on an initial three-year contract term with the option to extend the contract for one year plus one further year. Note that the period of work end date specified on this Notice refers to the date by which the system provider must have implemented and fully tested the EPOS hardware and software for launch.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Sarah Hadland

Address

The Old Police House
Hyde Park
London
W2 2UH
UK

Telephone

+447977187243

Email

shadland@royalparks.org.uk