Published date: 3 February 2021

Last edited date: 19 February 2021

This notice was replaced on 24 June 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 24 June 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Business and management consultancy services - 79410000

Location of contract

Yorkshire and the Humber

Value of contract

£90,000 to £100,000

Procurement reference

SCRMCAG001-DN524241-11983752

Published date

3 February 2021

Closing date

5 March 2021

Closing time

11:59pm

Contract start date

22 March 2021

Contract end date

30 November 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This commission forms part of a trio of workstreams that comprise workpackage 1, of the Mayoral Combined Authority (MCA) response to the bus review. In July 2020, the MCA adopted a set of principles distilled from the findings of the Bus Review to identify at a high level, the types of measures that need to be considered if we are to deliver meaningful improvement to our bus system.

This commission is the Quality Analysis workstream, which will set out 'what better looks like' in terms of the quality and standards our customers should expect, from the region's bus service. The Quality Analysis will utilise customer insights, market segmentation and draw upon the outputs of the Route Analysis workstream, to develop a Universal Quality Standard and a prioritised list of quality improvements for the consideration of Leaders. The interventions, investment and powers required to improve the passenger experience must be clearly identified to inform decision making.

This opportunity is advertised via the ProContract portal. Suppliers can register for the portal at the link: https://procontract.due-north.com/register, and find the opportunity using the following details:
Project ID: DN524241
Project title: Quality Analysis- Identifying bus service quality improvements, to grow patronage and improve the passenger experience
Organisation: Sheffield City Region Mayoral Combined Authority Group

More information

Previous notice about this procurement

Quality Analysis- Identifying bus service quality improvements, to grow patronage and improve the passenger experience

  • Opportunity
  • Published 3 February 2021

About the buyer

Contact name

Joe Gardner

Address

Sheffield City Region Mayoral Combined Authority Group
11 Broad Street West
Sheffield
S1 2BQ
United Kingdom

Telephone

+44 1142203482

Email

joe.gardner@sheffieldcityregion.org.uk

Website

https://sheffieldcityregion.org.uk/